Privacy & Data Protection

Privacy Policy for BookMyFest

BookMyFest helps colleges manage fest registrations, payments, certificates, and participant tracking from one unified platform. This policy explains how we collect, use, protect, and share information when students, colleges, organizers, and institutional teams use the platform.

Privacy Policy for BookMyFest

Effective Date: 21-03-2026

1. Introduction

BookMyFest provides a digital platform for college event discovery, registration, payment processing, verification, participant communication, certificate distribution, analytics, institutional reporting, and related event-management services.

This Privacy Policy explains how we collect, use, store, protect, and share user information when students, colleges, faculty members, organizers, and other authorized users access the BookMyFest mobile application, website, or related services.

By accessing or using BookMyFest, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: full name, email address, mobile number, college name, course, department, year of study, gender, and other registration-related details where required for event eligibility or verification.
  • Event Participation Data: event registrations, selected categories, tickets or passes, QR verification records, attendance status, participation history, certificate records, and event check-in information.
  • Payment Information: transaction status, payment reference IDs, payment amount, and billing-related confirmation details. BookMyFest does not store card numbers, CVV data, UPI PINs, or banking credentials.
  • Communication Data: support messages, organizer notifications, in-app messages, event announcements, and other communication records related to service operations.
  • Technical and Usage Data: device type, browser or operating system information, app activity, session information, IP-related logs, crash reports, and analytics data used to improve reliability and performance.
  • Institutional Reporting Data: registration summaries, attendance logs, certificate issuance records, accommodation allocation data, transport allocation details, and analytics reports generated for authorized colleges and event organizers.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To create and manage user registrations for college events.
  • To verify participant identity and enable QR-based event entry.
  • To process online event payments and maintain transaction records.
  • To issue, store, and distribute event participation certificates.
  • To provide event-related notifications, updates, winner announcements, schedule changes, and other in-app communications.
  • To enable colleges and organizers to manage participants, staff access, accommodation allocation, transport allocation, and event operations.
  • To generate analytics, summary reports, and institutional documentation such as fest performance reports and accreditation-supporting records.
  • To improve platform usability, security, fraud prevention, technical performance, and service quality.

4. Educational Recommendations

To improve user experience and support student development, BookMyFest may use certain non-sensitive information such as event participation history, interests, or academic preferences to provide relevant educational recommendations.

These recommendations may include:

  • Skill development workshops
  • Academic seminars and training programs
  • Relevant online or offline course opportunities
  • Learning opportunities offered by partner institutions or educational platforms

BookMyFest does not sell personal data for marketing purposes. Recommendations may be generated using limited information or aggregated insights necessary to suggest relevant opportunities.

Users may opt out of recommendation notifications through app settings or by contacting support, where such controls are available.

5. Data Sharing with Colleges

When a user registers for an event through BookMyFest, relevant event-related information may be shared with the hosting college, institution, faculty coordinators, or authorized event organizers.

This may include:

  • Name and contact details
  • College and course-related information
  • Registration status and ticket details
  • Payment confirmation status
  • QR verification and attendance records
  • Certificate-related participation data
  • Accommodation and transport allocation data where applicable

This sharing enables the hosting institution to:

  • Verify participants
  • Manage event entry and attendance
  • Issue certificates
  • Coordinate stay and transport operations
  • Maintain institutional event records and reporting

BookMyFest shares only information reasonably required for legitimate event-management purposes and does not sell or rent user personal data to unrelated third parties.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, misuse, disclosure, alteration, or loss.

These measures may include:

  • Controlled access to administrative dashboards
  • Secure hosting and storage practices
  • Use of trusted payment gateway providers
  • Restricted event-level data access for authorized institutions
  • Routine monitoring of platform performance and misuse indicators

While we take reasonable steps to protect data, no digital platform, server, transmission method, or storage system can guarantee absolute security.

7. User Rights

Subject to applicable law, users may have the right to:

  • Request access to personal information stored by BookMyFest
  • Request correction of inaccurate or incomplete information
  • Request deletion of their account or associated personal data
  • Request clarification regarding how their information is used or shared
  • Opt out of optional communications where supported

Requests may be submitted through the contact information provided at the end of this policy.

8. Third-Party Services

BookMyFest may rely on trusted third-party service providers for selected platform functions, including:

  • Payment gateways
  • Cloud hosting and storage services
  • Analytics and performance monitoring tools
  • Communication or notification infrastructure

These third-party providers may process certain information in accordance with their own privacy policies, terms, and security standards. BookMyFest encourages users and institutions to review those policies where relevant.

9. Data Retention Policy

BookMyFest retains information only for as long as reasonably necessary to provide services, maintain operational records, support institutional event reporting, comply with legal obligations, resolve disputes, and enforce platform terms.

Event-related data may be retained for purposes such as:

  • Participant verification and audit trails
  • Certificate generation and re-download support
  • Institutional event reports
  • Academic or accreditation-related documentation support, including NAAC-related reporting where applicable
  • Transaction and financial record maintenance

When data is no longer required for legitimate operational, institutional, or legal purposes, it may be securely deleted, anonymized, or archived in accordance with our internal practices.

10. Account Deletion Policy

Users may request deletion of their BookMyFest account and associated personal information at any time.

Account deletion requests may be made by:

  • Using account settings inside the app, where available
  • Contacting BookMyFest support through the official support email

If a user has active event registrations, account deletion may be delayed until the completion of the associated event(s). This delay is necessary to ensure participant verification, event integrity, certificate issuance, and institutional reporting requirements.

Once the event has concluded, the user’s personal data will be deleted or anonymized within a maximum period of 30 days, unless retention is required for legal, financial, fraud prevention, or compliance purposes.

Users will receive confirmation when their deletion request is processed.

11. Institutional Data Responsibility

When users register for events, selected participant information may be made available to the hosting institution or authorized event organizers for event-related operations.

Once such information is shared for legitimate operational purposes, the hosting institution is responsible for managing and using that information in accordance with its internal policies, applicable laws, and appropriate academic or administrative controls.

BookMyFest is not responsible for how a college, institution, or organizer independently handles data after it has been shared to them for valid event-management purposes.

12. Changes to This Policy

BookMyFest may update this Privacy Policy from time to time to reflect changes in platform functionality, legal requirements, operational processes, or institutional service models.

Updated versions will be published on our website or within the application. Continued use of the platform after changes become effective will be treated as acceptance of the revised policy, unless otherwise required by law.

13. Contact Information

For privacy-related questions, user-rights requests, or data-protection concerns, contact:

BookMyFest Support

Email: bookmyfestnow@gmail.com

Website: https://bookmyfest.in

Phone: +91 99432 05057